Tag archive for brand management

Building Big Strong Brands

Building Big Strong Brands

Few people who have kids would argue that parenting is easy.  It takes constant, hard work and lots of it.  It’s not a set and forget scenario, it takes continuous supervision and monitoring, evaluation and negotiation. The same goes for your brand.  And many brand…

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Crisis communication: Owning it.

Crisis communication: Owning it.

2016 has given us a couple of shining examples of what to do and what not to do when it comes to companies owning a crisis. Telstra – how to own an outage crisis I take my hat off to Telstra for their handling of…

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